Travel With Complete Assurance

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Privacy Policy

Last Updated: December 2024

Travel With Assurance ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services.

Information We Collect

We collect information you provide directly to us, such as when you request a quote, purchase insurance, or contact our customer service. This may include:

• Personal identification information (name, address, phone number, email)
• Travel information (destinations, dates, trip details)
• Payment information (processed securely through encrypted channels)
• Communication records and customer service interactions

How We Use Your Information

We use your information to:

• Provide travel insurance quotes and policy services
• Process claims and provide customer support
• Communicate about your policy and important updates
• Improve our services and develop new offerings
• Comply with legal and regulatory requirements

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Insurance underwriters and partners to provide coverage
• Service providers who assist in our operations
• Legal authorities when required by law
• Emergency assistance providers during covered incidents

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security audits.

Your Rights

You have the right to access, update, or delete your personal information. You may also opt-out of marketing communications at any time. Contact us at [email protected] to exercise these rights.

Contact Us

If you have questions about this Privacy Policy, please contact us at +1 (415) 555-7892 or [email protected].

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Terms of Service

Last Updated: December 2024

Welcome to Travel With Assurance. These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our services, you agree to be bound by these Terms.

Services

Travel With Assurance provides travel insurance brokerage services, connecting customers with appropriate insurance coverage through our network of licensed insurance providers. We do not underwrite insurance policies directly.

Eligibility

Our services are available to individuals who are:

• At least 18 years of age or have parental consent
• Legally authorized to enter into binding contracts
• Residents of jurisdictions where our services are available

Insurance Policies

All insurance policies are subject to the terms, conditions, and exclusions of the actual policy documents issued by the insurance underwriter. We strongly recommend reviewing all policy documents carefully before purchase.

Accuracy of Information

You agree to provide accurate, complete, and current information when requesting quotes or purchasing insurance. Misrepresentation of facts may result in policy cancellation or claim denial.

Payment Terms

Payment for insurance premiums is due at the time of purchase unless otherwise arranged. We accept major credit cards and electronic payments through secure, encrypted channels.

Cancellation and Refunds

Policy cancellation and refund terms are governed by the specific insurance policy terms. Generally, policies may be cancelled within a specified period for a full refund, subject to underwriter guidelines.

Limitation of Liability

Travel With Assurance acts as an insurance broker and is not liable for claim denials, policy terms, or insurance company decisions. Our liability is limited to the brokerage services we provide.

Governing Law

These Terms are governed by the laws of California, United States. Any disputes will be resolved through binding arbitration in San Francisco, California.

Contact Information

For questions about these Terms, contact us at +1 (415) 555-7892 or [email protected].

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GDPR Compliance

General Data Protection Regulation Compliance Statement

Our Commitment to Data Protection

Travel With Assurance is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Legal Basis for Processing

We process your personal data based on:

• Consent: When you explicitly agree to data processing
• Contract: To fulfill our insurance brokerage services
• Legal Obligation: To comply with insurance regulations
• Legitimate Interest: To improve our services and prevent fraud

Your GDPR Rights

Under GDPR, you have the following rights:

• Right to Access: Request copies of your personal data
• Right to Rectification: Correct inaccurate personal data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Transfer your data to another service
• Right to Object: Object to certain types of processing
• Rights Related to Automated Decision Making: Protection from automated decisions

Data Retention

We retain personal data only as long as necessary for the purposes outlined in our Privacy Policy or as required by law. Insurance-related data may be retained for up to 7 years for regulatory compliance.

International Data Transfers

When transferring data outside the EU/EEA, we ensure appropriate safeguards are in place, including adequacy decisions, Standard Contractual Clauses, or other approved mechanisms.

Data Protection Officer

For GDPR-related inquiries, contact our Data Protection Officer:

Email: [email protected]
Phone: +1 (415) 555-7892

Supervisory Authority

You have the right to lodge a complaint with your local data protection supervisory authority if you believe your rights have been violated.

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DMCA Policy

Digital Millennium Copyright Act Compliance

Copyright Respect

Travel With Assurance respects the intellectual property rights of others and expects our users to do the same. We comply with the Digital Millennium Copyright Act (DMCA) and will respond promptly to valid copyright infringement notices.

Reporting Copyright Infringement

If you believe that content on our website infringes your copyright, please provide our designated agent with the following information:

• A physical or electronic signature of the copyright owner or authorized representative
• Identification of the copyrighted work claimed to be infringed
• Identification of the infringing material and its location on our website
• Your contact information (address, phone number, email)
• A statement of good faith belief that the use is not authorized
• A statement of accuracy and authority to act on behalf of the copyright owner

Designated DMCA Agent

Send DMCA notices to our designated agent:

DMCA Agent - Travel With Assurance
2847 Market Street, Suite 320
San Francisco, CA 94114, USA
Email: [email protected]
Phone: +1 (415) 555-7892

Counter-Notification

If you believe your content was removed in error, you may submit a counter-notification containing:

• Your physical or electronic signature
• Identification of the removed content and its former location
• A statement under penalty of perjury that removal was due to mistake or misidentification
• Your contact information and consent to jurisdiction

Repeat Infringer Policy

We reserve the right to terminate accounts of users who are repeat copyright infringers in accordance with our Terms of Service.

Good Faith Requirement

Please note that filing false DMCA claims may result in legal liability. Ensure you have a good faith belief that the use of copyrighted material is not authorized before submitting a notice.

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